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Dynamics 365 for Sales (CRM)

Manage your Customer Relations with a smart solution that turns relationships into revenue

Understand better your customer needs, engage more effectively and win more deals. Dynamics 365 for Sales (CRM) is a flexible sales solution bringing digital intelligence into every deal. It empowers your sellers with unified solutions and data, enables smarter selling with contextual AI and boosts sales productivity through the automation of routine tasks. Innovate now with a New Generation sales app that help your sales team to nurture demand, personalize experiences and build relationships at scale.

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Leverage the Power of Artificial Intelligence

Boost your sales team's efficiency with Copilot! With AI, your team can access real-time conversation summaries, updates, and meeting preparation tools. By providing intelligent email assistance and lead evaluation capabilities, Copilot guides your team, ensuring they stay continuously informed and prepared.

Empower your sellers

Keep the focus on relationships and help your sellers to drive personalized engagement with unified sales solutions and data across Dynamics 365 Sales and LinkedIn Sales Navigator. Unified relationship data enable sellers to build trust and easily manage relationships at scale

Enable smarter selling with AI

Turn insights into opportunity using AI & Machine Learning. Focus on the right customers, build trusted relationships, improve conversion and win rates. Tailor engagement based on contextual insights that recommend personalized talking points and next best actions.

Boost sales productivity

Utilize your time efficiently, spending less time on day-to-day tasks and more on selling! Reduce complexity with seamless Microsoft tools, streamlined sales processes, automated workflows and intelligent optimization. Spend less time searching for content with modern sales enablement capabilities that intelligently recommend the most relevant content and related training to sellers.

Improve sales performance

Increase sales profitably with insights based on real-time data and emerging trends. Help decision makers to drive performance with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.

Innovate with a flexible solution

Invest in an adaptable and scalable sales solution that is easy to tailor, extend, and connect to other applications and services you already use. Accelerate time to market by quickly adapting the prebuilt app and easily build new D365 modules and applications to meet your business evolving needs.

Maximize ROI

Upgrade your organization’s digital infrastructure with a strategic investment that contributes to efficient targeting and rationalization of resources. Reduce cost and complexity operating in Microsoft Azure and help safeguard your data throughout Microsoft datacenters.

Seamless integration Microsoft tools

Rely on Microsoft's familiar interface to minimize training time and help boost user adoption. Streamline workflow with modern mobile applications and familiar tools like Outlook and Excel that work seamlessly with Dynamics 365 Sales. Minimize manual data entry by scanning and converting business cards into new records in Dynamics 365.

Integration with LinkedIn Sales Navigator

Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction. Keep track of contacts and visualize relationships among contacts with interactive org charts.

Integration with organization’s systems

Use all your organizations’ data and systems. Unify internal processes and data from third party systems. Connect to call center. Benefit from the system’s seamless integration with Microsoft apps (Office 365, SharePoint, Microsoft Dynamics Business Central)

Contextual insights

Tailor engagement based on contextual insights that recommend personalized talking points and next best actions. Show sellers when and how customers interact with their emails, so they can be more proactive and responsive in their email communications. Keep relationships on track with signals from Dynamics 365 and Office 365 that reveal relationship health and risks.

Advanced protection

Rely on a maximum-security platform in full compliance with the GDPR regulation and a unique Microsoft security approach. Protect your data throughout Microsoft datacenters. Feel safe that your business data will remain confidential.

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